Confidentiality
We abide by The Data Protection Act. Any information you give us may be held on computer, passed on to your funder and included in reports, but you will not be personally identified without your permission
Equality & Diversity
CLC believes that everyone, particularly our staff and learners, has the right to feel comfortable, valued and productive. We will not tolerate
- Offensive remarks, posters, literature or internet material about someone’s appearance, race, gender, sexuality, ability, disability, beliefs, religion or personal circumstances
- Unwelcome physical contact
- Bullying, harassment or discrimination of any kind
Please ask if you would like a copy of our policy.
Health & Safety
CLC is committed to ensuring the health and safety of its clients and
staff. Employers will be expected to agree to Health and Safety monitoring
visits and Learners knowledge and practice will confirmed throughout their
programme.
Please ask if you would like a copy of our policy
Accreditation
Care Learning Centre has Investor in People accreditation and Matrix accreditation for Advice and Guidance
Centre Approval
We are Awarding Body approval to for the following qualifications:
- City & Guilds : Technical Certificate in Health & Social Care Level 2 & 3 (059942)
- Edexcel : Health & Social Care Level 2, 3 & 4 (59652)
- Edexcel : Registered Managers Award (59652)
- Edexcel : BTEC 1st Diploma
- EDI : Assessment & Verification - A1, A2, V1 (HIOW10)
- EDI : Key Skills Level 1 & 2 (HIOW10)
- EDI : Skills for Life Entry 3, Level 1, Level 2 (HIOW10)
Staff
Our Training Advisors hold minimum qualifications of A1, Delivery of Teaching & Learning at Level 3, Key Skills at Level 2, Health & Social Care Level 3. Internal Verifiers hold minimum qualifications of V1, Health & Social Care Level 4 or nursing qualifications. They have a range of backgrounds and expertise in nursing, care management, learning disabilities, mental health, elderly residential and community care and are actively encouraged continue gaining qualifications and regularly return to the workplace to keep their practical knowledge and skills up to date.
Staff are also routinely vetted through the Criminal Records Bureau to ensure the safety of our learners and employers.
Quality Assurance
Everything we do is monitored, through observation and feedback, and reviewed on an annual basis to make sure that we keep the high standards that we set ourselves.
A series of questionnaires are sent to learners, employers and partners asking them to comment on how well CLC delivers its service, to ensure that we keep in touch with their views and make changes that improve their experience of us.
The Care Learning Centre is also monitored and audited by The Learning Skills Council, European Social Fund Government Office, Adult Learning Inspectorate and our Awarding Bodies
